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Careers in Services and Consulting

Services and Consulting

Staff Solution Architect

今すぐ応募する 採用情報 ID R1911690-4 掲載日 Aug. 08, 2019

Job Title:  ACE Architect – Networking & Security

This job opportunity is not eligible for employment-based immigration sponsorship by VMware.

Job Scope:

As a Customer Solution Architect, Networking & Security you will use your knowledge and experience to help drive the VMware’s pre & post-sales product adoption and integration with key customers. We are looking for a person who has the right mindset to be a part of an elite team of solution architects focused on making our customers successful. You must possess a unique blend of being polished with customers and technical savvy; an out of the box thinker, and the drive to engage all stakeholders.  Customer Success is a fast-paced environment where the successful candidate will wear many hats, and where your work will have a real impact on the direction of the Networking & Security product portfolio. You’ll be part of a bright team that embraces open communication, empowerment, innovation, teamwork and a shared focus on customer success.

Requirements:

  • Design and develop innovative solutions to customer requirements using our Network Virtualization & Security products.
  • Maintain current knowledge of the entire VMware product line 
  • Assist in the development of standard reusable VMware consulting service offerings, including definition of tasks, deliverables and standard estimates 
  • Participate in the pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions 
  • Help to document best practices in developing and deploying Virtual Networking & Security solutions, and feed them into our knowledgebase for reuse by customers and partners 
  • Recruit and mentor other technical consulting staff 
  • On-site post-sales product implementation and integration with customer's CMS, monitoring, and solutions
  • Maintain per-customer view of reported issues, regularly communicate with customers, sales account teams and NSBU Product Management and Engineering
  • Successful track record with software & network virtualization and/or cloud infrastructure experience with customer software integration.
  • Drive client and internal resources and activities to ensure deliverables within scope and time.
  • Manage project schedule, billable activities and deliverables
  • Document best practices and all customer-specific configurations.
  • Develop/improve workflow for more efficient delivery and reduced overall time to production
  • Work closely with NSBU Development to deliver high quality, personalized support to assigned client projects. Drive customer satisfaction as well as product supportability improvement
  • Ability to travel: 50%

Professional Qualifications:

  • The ideal candidate would have domain level understanding of Cloud Infrastructure & Networking (Data Center Design, Network Architecture, Network Design, System Architecture Virtualization, Systems Management, Security) 
  • 10+ years of relevant experience 
  • At least 5 years experience in customer-facing positions as a professional services Solution Architect or engineer, preferably with an Internet or “Big 5” consulting organization 
  • Experience with modern software development methodologies, with emphasis on software and hardware architecture, and infrastructure design and development 
  • At least 2 years experience in a technical lead role for small-or medium-size teams 
  • Strong practical Windows Server or Linux systems administration skills 
  • VMware virtualization, networking and security products, solutions, and services.
  • Network Security Tool and Networking Concepts such as firewalls, IDS/IPS, Load Balancers, Security/Trust Zones, L2 Switching and L3 routing. VLANs, Unicast vs Multicast, Management Networks, routing fundamentals, IP subnetting, routing, VPN and network design. 
  • Proven experience and deep knowledge of the networking technologies and vendors such as Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, Palo Alto Networks
  • Network components such as:
    • ASR routers, switches, firewalls, ASA, etc).
    • Virtual networking components VSG, 1000V)
    • BGP & OSPF protocol
    • Cisco UCS storage
  • CCNA or equivalent certification and/or related work experience 
  • Familiarity with systems management concepts, processes and standards (e.g. SNMP); capacity/performance management and tuning; and storage and network management 
  • Understanding of modern IT production data center and Internet(ISP/ASP) hosting operations 
  • Programming in Perl, Python, C/C++ or Unix shell are also an advantage 
  • B.S./B.A./M.S. degree or equivalent technical training
  • Extensive experience in software deployment in large-scale services in complex environments
  • Thrives in a small customer operation (tiger team) supporting sales in high-visibility key accounts.
  • Ability to work collaboratively with product development team on problem troubleshooting and driving product improvements
  • Exceptional communication (written and verbal, internal and external) and presentation skills
  • Quality, out-of–the box thinker that is open-minded, creative, intelligent, and self-confident
  • Highly entrepreneurial with a strong passion, urgency, energy, dedication, and an unrelenting drive to succeed and win
  • Team player that works well in collaborative situations and start-up environments
  • Completely “gets and believes” what we are doing at VMware and shares our passion to do whatever it takes to make the dream happen
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