This role can be located anywhere in the continental US, as long as you are close to a major airport and willing to travel 30-40% of the time.

As a Specialist Solution Architect you will use your knowledge and experience to help drive VMware’s product adoption with key customers. We are looking for a person who has the right mindset to be a part of an elite team of architects focused on making our customers successful. You must possess a unique blend technical and customer facing skills; be an out of the box thinker, and the directly engage all stakeholders – customers and VMware internal resources.  

VMware is a fast-paced environment, the successful candidate will wear many hats, and your work will have a real impact on the direction of new products, critical to VMware’s success, primarily focused on VMware Cloud on AWS (https://cloud.vmware.com/vmc-aws) #VMWonAWS. You’ll be part of a bright team that embraces open communication, empowerment, innovation, teamwork and a shared focus on customer success. 

Requirements

• Work directly with customers to drive adoption of VMware Cloud on AWS and integrated services
• Design and develop innovative solutions to customer requirements using VMware’s Cloud Services
• Assist in the development of standard reusable VMware consulting service offerings, including definition of tasks, deliverables and standard estimates  
• Participate in the pre-sales process to understand customer business and technical objectives and product requirements  
• Document best practices deploying, configuring and managing VMware Cloud on AWS, integration the AWS native services and an ecosystem of partner solutions
• Deliver on-site andremote workshops, create a publish customer facing content that includes all of the above areas  
• Maintain per-customer view of reported issues, regularly communicate with customers, sales account teams and Product Management and Engineering
• Successful track record deploying and managing workloads in public cloud environments  
• Drive client and internal resources and activities to ensure deliverables within scope and time
• Develop/improve workflow for more efficient delivery and reduced overall customer time to value
• Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements
• Ability to travel: 30-40% 

Professional Qualifications

• The ideal candidate would have domain level understanding of Public Cloud Infrastructure & Network Architecture, Network Design, Virtualization, Application Management and Security  
• 8+ years of relevant experience  
• At least 5 years experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
• Strong Linux and Network Architecture skills, including route/switch and VPN
• Extensive experience with Public Cloud environments such as AWS, Microsoft Azure, Google Cloud Platform, IBM Cloud, Rackspace, Virtustream, DigitalOcean, etc. 
• Experience working with modern software development methodologies, supporting DevOps, CI/CD Pipeline efforts, as well as infrastructure design and development  
• Knowledge of VMware’s full Software-Defined Data Center (SDDC) stack
• Working knowledge of at least one scripting language
• Exceptional learning, communication (written and verbal, internal and external) and presentation skills
• Ability to work well in fast-paced environment with constantly changed priorities
• Ability to work collaboratively with product development team on problem troubleshooting and driving product improvements
• B.S./B.A./M.S. degree or equivalent technical training 

“This job requisition is not eligible for employment-based immigration sponsored by VMware.”