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Careers in Business Strategy and Operations

Business Strategy and Operations

Senior Business Analyst

今すぐ応募する 採用情報 ID R1911790 掲載日 Sep. 04, 2019

General Description

VMware is the leader in cloud infrastructure, business mobility and virtualization software. A pioneer in the use of virtualization and policy-driven automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

Essential Functions (Tasks and Responsibilities):

  • Works with management and business teams to help identify significant process automation & optimization opportunities and articulate ROI
  • Drives major process re-engineering efforts by:
    • Leading business owners to define process future state and ROI
    • Proposing a roadmap of specific focused projects/actions to achieve the desired future state by implementing the proposed changes
    • Participating in projects to map existing processes; lead the definition/documentation of to-be processes; define/document tool requirements, data changes, business rules, metrics and training to achieve “to be” process
  • Conduct business process design and architecture workshops
  • Develop and define business requirements, workflow design, process mapping, functional specifications, gap analysis and use cases
  • Work with Business and IT teams as needed on refining functional specs and test planning
  • Collaborate with Business owners, Architects and IT Teams to ensure the system solutions meet the functional requirements
  • Work with business and other functions as needed on process implementation, planning; UAT; training and metric gathering
  • Perform data and process analysis, swim-lane/process diagramming, use-cases, sequence diagrams
  • Perform detailed analysis of business and technical processes and requirements
  • Review and approve technical approach and design documentation

Qualifications & Experience:

  • BTech or equivalent Bachelor’s degree and preferably with MBA
  • 8+ Experience in process implementation and management of business automation solutions in Professional Services or consultant role
  • Integration knowledge with Changepoint/Financial force/Salesforce.com with intermediate understanding on web analytics and web portals would be added advantage
  • Strong expertise in Process Re-engineering, Process Optimization and Process Standardization
  • Experience in identifying Test Scenarios, Test Scripts, preparing Test Plans and coordinating UAT
  • Experience in understanding and validating the Production cut over plans with IT teams and coordinate with Business Testers for Post Production Smoke testing
  • Participate in post Go Live War room support and assist support teams in triaging the issues and work with IT on a deployment release plan
  • Experience in working on Change Requests comprising of Requirements Definition, providing requirements walkthrough to DEV team and coordinating with Business requestors for testing.

Desired Job roles and responsibility

  • Creation of Consulting Projects for Professional services in Changepoint (PSA Tool) and allocating resources (Consultants) to those projects for cloud services as per project requirement with relevant skill sets
  • Assisting Project Managers in applying Change requests to projects in Changepoint tool and invoicing the projects upon completion
  • Billing the project based on MCF’s or Timesheets received for the respective project and played vital role during q-ends for invoice reconciliation for quarterly revenue recognition
  • Understanding Project financials and its impact and presenting its impact on business ensuring integrity of the deals
  • Tracking actual spend and forecasting future costs while navigating internal billing and reconciliation procedures, additionally resolving billing issues
  • Liaise with Procurement while Raising PRs for work order for PO to subcontractors assigned to the project and subsequently approving invoices for post service delivery
  • Develop weekly/monthly reports like utilization report, Management Revenue report, Margin report, Missing Time report, and Utilization report etc., based on the requirements Publishing Delivery status reports of projects to all the Project team Member

Preferred Skills

Knowledge and experience on one or more of the below:

  • Experience on Applications like: Changepoint/Financial force
  • Integration knowledge with: Salesforce.com

Understanding of: Contract and SOW process would be added advantage.

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